General terms and conditions
Welcome to Ned Judex. The below general terms and conditions (hereinafter: “Conditions”) apply to our customers.
The full contact details of Ned Judex are:
Ned Judex
Barbara Strozzilaan 201
1083 HN Amsterdam
The Netherlands
hello@nedjudex.com
Offer and agreement
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When you buy artwork online via Ned Judex’ website, you enter into an agreement with Ned Judex. These Conditions apply to all you online orders and purchases.
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We will ensure that these Conditions are accessible when you make the order and thereafter. You are able to read, re-read and download the then applicable Conditions via Ned Judex’s website.
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To avoid incorrect delivery following your order, please ensure and verify that you provide us with the correct information and contact details. We keep your information safe and process personal data in conformity with our privacy policy.
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An agreement arising from an offer which contains an obvious mistake and/or error, such as an unusual low price, is not binding upon Ned Judex.
Price and Payment
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The price stated in the website is the total price included Value Added Taxes (if applicable). Delivery charges are included.
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If the delivery address is outside of the European Union, additional taxes may apply. It is possible that the country in question charges additional levies, such as import tax. Ned Judex does not have influence or control over such levies and can therefore not provide you with further information. Any import duties and taxes payable will be the responsibility of the customer and may need to be paid at delivery. These costs are on the customer. Please check yourself if this applicable.
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You can pay for your order using one of the payment methods offered by the web shop of Ned Judex.
Delivery
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Ned Judex aims to process and have your order deliver as soon as possible. The artworks shall be insured when shipped. Should you receive incomplete or damaged artwork(s), please inform Ned Judex as soon as possible, send pictured of the damaged goods, ultimately within 48 hours after receiving the artwork. After having received approval by us, you will be enabled to return the artwork and receive a refund.
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Orders are shipped to the delivery address provided by you and via the means of delivery as offered to you.
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In case an incorrect delivery address has been provided by you, the costs are to be borne by you.
Quality, legal guarantee and compliants
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Ned Judex aims to display the artwork as accurate as possible. The nature of the artwork may result in differences (color, impression, paint flow) between the display of artwork on the website and the artwork delivered to you.
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The lifespan of the artwork depends on where it has been displayed. The highest quality of paint has been used. Nevertheless, sun radiation may cause the colors to fade. Handle the artwork with care at all times. The cloth may break. Should you nevertheless think there is something wrong with your artwork, please inform us (hello@nedjudex.com).
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If you have discussed your compliaint with use, but you want to file a compliant with another authority, contact the Dispute Commission via the European ODR platform: http://ec.europa.eu/consumers/odr/.
Right of withdrawal
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Pursuant to Dutch law, you have a period of 14 days after receipt of the artwork, to withdraw your agreement with Ned Judex, without stating reason.
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The exercise the right of withdrawl, you must inform Ned Judex of your decision to withdraw from this contract by sending us such statement (e.g. a letter by mail, fax or e-mail). In order to meet the withdrawal deadline, you need to send this communication regarding the exercise of your right of withdrawal, before the withdrawal period has lapsed.
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After terminating the agreement, please return the artwork as soon as possible but no later than 14 days after receipt of the artwork to Ned Judex as stated in the Return and refund policy.
Return policy
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Ned Judex has a return policy of 14 days after receipt of the artwork. Please return the artwork as soon as possible, but no later than 14 days after receipt of the artwork.
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Ned Judex will refund the amount paid, including shipping costs within 14 days after receiving the returned artwork(s). In case of a partial cancellation, we obviously only refund the costs of the returned artwork.
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If you choose a different, more expensive option for returning the artwork, the extra costs will not be borne by Ned Judex.
Intellectual property
Ned Judex owns all intellectual property related to this brand, the artwork and the website, including app promotional material.
Changes
Changes in these Conditions will be published on the website. Please check the Conditions when ordering with Ned Judex. These conditions were last changed on 28 May 2022.
Applicable law
All existing and future (legal) relations between you and Ned Judex are governed by Dutch law. All disputed arising therefore shall be submitted to the competent court in Amsterdam, the Netherlands.